PC Services

PC Installation & Return Guides

Replacement HP Tablet Setup

Step 1: Unpacking Equipment

  • Open and verify you have received everything and there is no damage

Your Kit Includes:

  1. Laptop and Power Adapter/Cord
  2. Docking Station and Power Adapter/Cord (if applicable)

If there is damage or missing items, please call your local IT Service Desk number.

Step 2: Setup the Docking Station (if received)

  • Set the docking station on a flat surface
  • Plug the docking station power cord into the power adapter
  • Plug the docking station power cord into a power outlet
  • With the laptop lid closed, connect the computer to the dock
  • Open the laptop lid and press the power button on the dock

Step 3: Connect to Network and Log Into the PC

  • Connect to the network
    • Once your computer boots up, connect to the network by following the steps provided in the video.
  • Sign Into the computer
    • Once you have ensured you have network connectivity, enter your NW User ID and password (check with your manager for this info)

It may take up to 10 minutes to sign in fully the first time

Outlook Email and Other Configuration Steps

  • Open Outlook Application on your computer
  • Input your Nationwide email address

OneDrive files and settings will begin synching.  The time to completion varies depending on the amount of files you have.  Settings may take 24 hours to apply.  To access your files before synching is completed, you can browse to office.com and select the OneDrive icon.

  • Open a web browser and navigate to: Fancy.nwie.net/MyPC
  • Select New PC Setup Assistance for additional steps on configuration of your new machine

Make sure to reboot your computer after all settings changes and application installs.

Monitor Setup (Optional)

  • If new, connect the monitor to its base according to its install intructions
  • Connect the display cable from the monitor to the dock or directly to the computer
  • Connect the power cord to the monitor and plug it into your electrical outlet
  • Power on the monitor
  • Go to "Display Settings" in Windows and configure as shown in the video

Return Your Unused Equipment

  • Gather all equipment to be returned
    • Ensure laptop is powered off and any power adapters are included
  • Set laptop on top of 1st cellophane/cardboard frame
  • Put 2nd cellophane/cardbaord frame on top of laptop 
  • Pack docking station and/or any applicable cords in side compartment
    • Use packing materials to ensure items in side compartment are packed tightly
  • Close and tape box shut
  • Place return shipping label provided over the original shipping label and follow instructions in the kit to have FedEx pickup the package